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Choose a delivery date
Pick your LPG delivery date. If it’s not available, we’ll schedule it for the next available date.
Get ready for the delivery
Track LPG delivery from depot to door with real-time updates.
Manage your account online
Use My Account or the Origin app to track deliveries, reorder LPG and pay bills.
LPG offers FAQs
What is LPG?
Liquid petroleum gas (LPG) is a convenient, portable energy source that’s easy to transport and store. It’s a versatile fuel commonly used in homes to provide heating, hot water and energy for cooking.
It usually comes in gas cylinders or LPG gas bottles, but you also might have a refillable tank – or you could have metered LPG, which is piped in, much like natural gas.
What is LPG typically used for and why would I use it?
Because we can transport and store LPG, we can offer it as an energy source in areas where piped natural gas isn’t available.
Homes can use it to power heating, cooking and hot water. Businesses can use it to fuel forklift engines and even industrial boilers.
What is an LPG equipment fee?
LPG suppliers may charge an LPG equipment fee to contribute to the cost of purchasing, testing, maintaining and replacing the LPG gas bottles used in your LPG supply. The fee is in place to make sure the LPG gas bottles you receive meet high safety standards, which are set under legislation that controls the gas industry.
The LPG equipment fee might also be called an annual fee, facility fee, service charge or rental fee.
Typically, we bill LPG equipment fees annually and in advance, and the fee is not refundable.
We calculate the fee based on the number and size of the Origin LPG gas bottles or cylinders at your property. (The fee is not based on your overall gas consumption.)
How do I track my delivery?
After we receive and schedule your LPG gas bottle or refill order for delivery, we’ll send you a text message with your unique tracking link. Use the link to see the status of your order, which continuously updates as we progress your delivery.
You can also log in to My Account or the Origin app to see the status of your order on the dashboard.
Is LPG available for new builds?
Yes, you can get LPG gas bottles for new builds in all Australian states and territories.
How do I know if my house has LPG or natural gas?
If your home is on natural gas, you’ll be connected to the gas mains, which pipes gas straight to your property. If your home is on LPG, you’ll typically see exchangeable LPG gas bottles or a large refillable tank.
If you’re not sure, we’ll look into it for you. Just call or message us.
What if I already have an LPG account?
The gas bottle and refill deals on this page are for new customers, but if you’d like to discuss your price just call or message us.
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You can log in to My Account through a web browser and manage your account on your computer any time.
About our offers
LPG prices are variable and subject to change. Learn more about how we calculate our prices
Please refer to our customer service charter for important information about our LPG supply, billing and safety, as well as your rights and responsibilities as an Origin LPG customer
If you live in NSW, you may be eligible for the NSW Gas Rebate for LPG. Please refer to Service NSW for more information.
Talk to us
Give us a call
We’re around from 8am to 6pm AEST weekdays, except on public holidays.
Manage your LPG online
Use My Account or the Origin app to order LPG, track deliveries and pay your bills.
Message us anytime
Message us 24/7. Our team will get back to you during business hours.